AlbertG
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I hade a issue with the smart load function on my Deye 8kw. there were a firmware update Wednesday 11/11/2020 and now there is not any issues. In connection with the Geyser I will use a 2kw element on the geyser so if the is not enough power from PV so it do not drain yoyou must ur battery. On the inverter you must enable the smart load function, where you also set the state of the battery when it must switch of if the is no grid. The watt setting on smart load must bet set for a value bigger than your geyser element.
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You can use municipal battery, but if your meter have the symbol on it in the photo then the inverter say it is putting back but the meter stand still
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I have almost the same 28 x 365 Panels of 10.22 kw and get about 65kwh a day, average at least 61kwh In Pretoria. Same inverter only Deye
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The is currently a fault with the smart load function it keeps on tripping. They are fixing the firmware. Deye 8kw The people that don't know which panels to use I can suggest Canadian Solar 365w 4 strings of 7 or 370w in the same config. Deye 8kw. The flat roof stands 36 degrees facing North in Pretoria Sout Africa. 28 x 365w Canadian Solar panels Gif 10.220kw can also use 370w panels will give you 10.36kw that is under the 10.4 of the inverter and in the 18amp range. the best so far had 16.7 amp although the panels are 9.18 amp each. Bye the way if your meter have the sine at he bottom it can not turn back with grid tie.