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Paradox user

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  1. My lamps were only installed now, and it came out that the PGM5 is somehow installed the opposite was it should be. When the system activates the PGM5, and it the system shows that the light is ON, the light actually turns off, and vice versa. Can someone tell me how to turn this around, is it a wire in the SP6000, is it a wire in the relax, is it a programming issue?
  2. Just to be clear: My sp6000 is connected to a 12vdc relay to switch on the light. The light turns on automatically, when the alarm is triggered. There is no light switch in parallel. There is only the option to turn the light on without triggering the alarm by pushing the PGM5 button in the paradox insite gold app. I would like to maintain the automatic turning on of the lights when the alarm is triggered, I would like to maintain the PGM5 button turn on possibility possibility in the app, and I would like to add the option to also turn the light on with the PGM buttons of the keypads/remotes/TM70. What do I need to do in order to be able to do that? Additional relays, extra PGM boards, or just different installation settings?
  3. I have a paradox SP6000; the TM70; remote control; and the ip150. My installer installed a relay and an electricity cable to it which leads to an external lamp. The configuration is made in a way that when the alarm is triggered, the lamps turn on. At the same time, the lamp can be turned on without the alarm being triggered by pushing the dedicated pgm button in the insite gold app. my question: I would also like to be able to turn the lamp on by triggering the dedicated pgm button through the Tm70 and also if possible through the remote control. My installer claims that he would need to install an extra relay for each keypad or remote. For me this is not logic: the lamp is connected through the relay to the SP6000. The insite gold app sends a signal to the SP6000 through the PGM function. Why can‘t the TM70 and the remote send the same PGM signal without the need for new relays? Can anyone help me out with that?
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