Ralf Posted May 13 Share Posted May 13 Hi all, I have a problem with a faulty "Branded" Axpert King inverter. One evening I logged into my ICC Pi4, that is connected to my 3 parallel King inverters and noticed that we were drawing excessively high current, which did not look right. The next day I went to our container that houses the system and found an error on the Primary inverter's screen (can't remember the code), I switched the inverter off and tried to switch it on again, but with no luck. It just would not restart again, display also dead. I sent the inverter in to the place I bought it from, they said it was no longer under warranty (apparently 1 yr warranty, it is just less than 2 yrs old) and that they sent it in to a repairer. After 3 weeks I was told that the inverter would cost in excess of R7k to have the inverter repaired. I asked for a detailed report on how and why and was told that report would cost an extra R1k. I have tried to find other repair centers to send my inverter to, to get a second quote (for my insurers) but to no avail, as they say it is a "branded" Axpert king and they can't repair it because of differences in firmware etc etc. Can anyone assist me with my dilemma? Thank you Quote Link to comment Share on other sites More sharing options...
Scorp007 Posted Friday at 08:30 Share Posted Friday at 08:30 In which area of SA are you based? Quote Link to comment Share on other sites More sharing options...
Irocmaster Posted Saturday at 08:09 Share Posted Saturday at 08:09 11 hours ago, Scorp007 said: In which area of SA are you based? Quote Link to comment Share on other sites More sharing options...
Ralf Posted Monday at 06:46 Author Share Posted Monday at 06:46 (edited) Ceres, Western Cape Edited Monday at 06:46 by Ralf Quote Link to comment Share on other sites More sharing options...
Scorp007 Posted Monday at 04:52 Share Posted Monday at 04:52 10 hours ago, Ralf said: Ceres, Western Cape Sorry. In Gauteng we have some workshops that I know of. Quote Link to comment Share on other sites More sharing options...
Ralf Posted Monday at 07:58 Author Share Posted Monday at 07:58 Thank you Quote Link to comment Share on other sites More sharing options...
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