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Hi all!

I had a 7.6kWp solar PV system, with 1 x Sunsynk 16kW inverter and 2 x 5.12kW Sunsynk batteries. On the roof there are 19 JA 405 solar panels. I have the Sunsynk app, which frankly baffles me, but appears to be suggesting that I am exporting to the grid (see photo), despite me not having a smart meter! I have tried speaking to the installer a few times and they l reassures me they have jiggled with it (remotely), but I am not convinced.

I really struggle with what this app is telling me, but it does appear to tell me it is still exporting to the grid and the battery never goes above 32%?

Quite simply, I want any pv generated to  first serve current load demand. Any left over, I want to charge the batteries as much as I can - under no circumstances do I want to charge the batteries from the grid untill I am on a better tariff. I am down for a smart meter installation (been waiting 2 months), but once all that is done, I would be happy to export any excess to the grid.

Basically, could some wise person have a look at screen shots of my inverter and tell me if it is set up to reflect the above?

IMG_20230113_160509354-min.jpg

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Untick Solar Export 

You say your batteries never go above 32% - where are you located? Are you also able to share the last 2 or 3 days PV production from the app?

  • Author

Hi mzezman

Thanks for replying -I'm located in the North West of England near Wigan, so the weather has been unsurprisingly quite cloudy since install!

I really don't know if I am reading the app right, but the app always shows the battery icon at 32% (the wattage varies below it).

I have attached graph data for the last three days - is there a way to present it differently?

Screenshot_20230116-194940-028-min.png

Screenshot_20230116-195002-699-min.png

Screenshot_20230116-195029-951-min.png

Have the batteries checked out. SOH - State of Health - is being reported as 0% and there is no power going in or out of them even at times when according to the settings and PV generation there should have been.

In a low cost tariff slot, try to activate grid charge and de-activate the timer to see if they take any charge.

  • Author

Hi Greenfields, thank you for your reply.

I tried turning off the mains this morning at 8:45 and everything electric went off, which seems to say the battery was empty.

I suspected that the batteries were not charging - can you tell where you get the information of SOC at 0% from so 8 can go back to the installer?

On 2023/01/18 at 11:16 AM, jimbo285 said:

I tried turning off the mains this morning at 8:45 and everything electric went off, which seems to say the battery was empty.

I suspected that the batteries were not charging - can you tell where you get the information of SOC at 0% from so 8 can go back to the installer?

Under battery data, see the Li-BMS page in the images above. According to that the SOC is 32%, and then right next to it, the info for SOH. State of health of the battery is 0%.

Screenshot_20230120-001820.jpg

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