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Freedom Won eTower issues


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I have a:
-1x Victron multiplus II 5kva
- Cerbo gx
-1x Freedom won eTower.
The eTower shows up on the cerbo, but when I check the firmware version it shows, |--|.
Any ideas why this is the case?

I experienced two issues which I'm not sure is actually normal.Can anyone comment on these as well?
-The battery is rated at a continuous load of 4.7kW with a max discharge at 5,2kW, however I tested the battery with a load of about 4,3kW and the battery switched off. The battery was at about 98% state of charge.
-There was another time when the battery switched off with a load of about 3.4kW at around 70% state of charge.

Surely the battery can handle these types of loads.

Screenshot 2023-05-07 093937.png

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Screenshot 2023-05-07 094059.png

Screenshot 2023-05-07 094141.png

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