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Sunsynk 3.6kw inverter showing no solar production


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1 hour ago, Solar newbie77 said:

My sparky has placed the CT coil here, should it be before the electric meter or is it ok?

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If the fuse at the bottom is the incoming to the old turn meter then the CT direction is wrong. 

When no battery activated you must have grid available to the inverter for it to work. In your case with no grid shown on prepaid meter the inverter cannot work and it could be that the prepaid went into tamper mode. Not sure how the meters indicate tamper mode. It could also be meter specific by having an alarm on or red LED. 

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2 hours ago, Solar newbie77 said:

.we have batteries to connect but not connected yet , so have selected no battery in battery set up

What i don't understand why would you try to run the inverter with incomplete installation? There is a specific startup procedure in the Sunsynk manual, i would suggest your sparkie familiarize himself with the content! 

Power on Sequence:
1. Switch on AC
2. Press Start Button
3. Switch on Battery and battery breaker
4. Switch on the DC (PV Isolator)

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