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Imeon 3.6 continuously disconnecting from grid


Rob Gard

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I hope someone can offer some help as any technical assistance from Imeon in Cape Town is non-existent. My invertor connects and disconnects from the grid every few minutes for no apparent reason. It doesn't seem to be overheating and both fans are working fine. It will all be functional, and then the 'AC Grid' logo flashes and connectivity to the house from Eskom is lost. Supply either comes from the panels or batteries at this stage, and then a few minutes later it reconnects again.  Any suggestions, or info as to who can do invertor repairs in Cape Town will be appreciated.

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Hi my Infini 3kw did this when I had it installed.

The issue was that the grid frequency on some occasions went above what the limit was on the inverter.

For instance the limit on the inverter was 50.3 and the grid would go to 50.4 or 50.5.

I had to increase the grid frequency limit setting on the inverter until it no longer disconnected from the grid.

Not sure if this is helpful.

Can you access any logs on your Inverter?

Edited by francois
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  • 2 weeks later...

Hi Rob I am not sure, but does your inverter display any error messages on the display when it loses AC connection?

There is a whole table of error messages in the Imeon Manual:

1124484227_CaptureImeon.JPG.809f08e9978f12c75a5563aa2b726064.JPG

If there is a specific error code on the display  it will help to narrow down where the problem might be.

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