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New Mecer SOL-I-AX-5KP inverter has load all the time




I have the above 5KW hybrid invertor installed this week , replacing a older standard Power Star IR 2kw Inverter (I also have 4 X 110ah batteries connected) , my question is with my old inverter, when there was power the invert had 0% load on it and I was able to run things such as a heater ,hairdryer etc..on plugs that could be used when power is off, as the system just feed the electricity to the plug points without putting load on the inverter, with this new inverter I now see that there is load continually on the inverter and I am worried I will blow up the inverter if we run more than 5kw in items at once, I see by turning the power off on the inverter it goes into bypass mode but I notice on the panel that there is still load on the inverter, please can someone guide me, the installer says I need a automatic power change over switch? 

The installer has said he has setup the inverter to use the Eskom power first



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