sagitario61 Posted September 3, 2021 Share Posted September 3, 2021 good night, I have a pylontech US3000C battery in red led alarm always on and continuous beep. does anyone know how to do a reset? or software to fix errors? Anticipated thanks Quote Link to comment Share on other sites More sharing options...
Shockin Posted September 4, 2021 Share Posted September 4, 2021 Switch it off and on again quickly Quote Link to comment Share on other sites More sharing options...
branderplank Posted September 4, 2021 Share Posted September 4, 2021 11 hours ago, sagitario61 said: good night, I have a pylontech US3000C battery in red led alarm always on and continuous beep. does anyone know how to do a reset? or software to fix errors? Anticipated thanks To me it looks like the top battery is supposed to be your master since you have no cable in the link port 0. But your CAN cable is connected to the slave (bottom battery), please move the CAN cable to the top battery (the master) and see if this changes anything. Which inverter are you using? Quote Link to comment Share on other sites More sharing options...
branderplank Posted September 4, 2021 Share Posted September 4, 2021 (edited) It looks like you are using some form of Sunsynk/Deye inverter (https://prismsolar.co.uk/product/turbo-energy-hybrid-inverter-series-5000-48/). Make sure that you connect the communication cable from the battery to the CAN port on the inverter and that you also select the battery type to Lithium under the battery settings as well as choosing CAN as the desired communication manner. Can you post some screen shots of the inverter setting menus? Edited September 4, 2021 by branderplank Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 5 hours ago, branderplank said: To me it looks like the top battery is supposed to be your master since you have no cable in the link port 0. But your CAN cable is connected to the slave (bottom battery), please move the CAN cable to the top battery (the master) and see if this changes anything. Which inverter are you using? turbo Energy 5000/48 Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 5 hours ago, branderplank said: It looks like you are using some form of Sunsynk/Deye inverter (https://prismsolar.co.uk/product/turbo-energy-hybrid-inverter-series-5000-48/). Make sure that you connect the communication cable from the battery to the CAN port on the inverter and that you also select the battery type to Lithium under the battery settings as well as choosing CAN as the desired communication manner. Can you post some screen shots of the inverter setting menus? Quote Link to comment Share on other sites More sharing options...
branderplank Posted September 4, 2021 Share Posted September 4, 2021 28 minutes ago, sagitario61 said: Did you try and change the communication cable on the battery to see if this resolves the issue. We need to see the battery screen menu Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 42 minutes ago, branderplank said: Did you try and change the communication cable on the battery to see if this resolves the issue. We need to see the battery screen menu yes, i've tried everything, including email to pylonteh, no answer. my problem is that i only get two more from 9/15, and one that works is not enough. I will have to send this to the supplier and wait another 2 months for delivery, I ordered the cable if it arrives before I will see if I can see the error Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 7 minutes ago, sagitario61 said: yes, i've tried everything, including email to pylonteh, no answer. my problem is that i only get two more from 9/15, and one that works is not enough. I will have to send this to the supplier and wait another 2 months for delivery, I ordered the cable if it arrives before I will see if I can see the error Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 Just now, sagitario61 said: Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 Just now, sagitario61 said: Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 Just now, sagitario61 said: Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 Just now, sagitario61 said: Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 Just now, sagitario61 said: Quote Link to comment Share on other sites More sharing options...
sagitario61 Posted September 4, 2021 Author Share Posted September 4, 2021 Just now, sagitario61 said: Quote Link to comment Share on other sites More sharing options...
Vishal Posted January 24, 2023 Share Posted January 24, 2023 hi there, have you finally found a solution to this problem? i am having the same problem currently. Quote Link to comment Share on other sites More sharing options...
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