Wolf51
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Wolf51 got a reaction from ___ in axpert 5kvaYes Plongster you are right. Our second import from this company was halted due to a fault they had detected in the equipment.
My guess is that they are now patching up the faulty boards and sell them as new. I worked there for 6 1/2 years and you can get
good quality out of China. ZL Power and MUST operating the same way - but still I had to pay USD 180.00 plus fright per board.
I do this because of our service policies towards our customers. All faults are repaired in 24hrs - having now 3 faulty boards troughs
a big spanner into our gears. As to Weber,s comment - in an attempt to rid myself of importing myself, I purchased 6 units 5KVA from EASY POWER.
These are supposed to be genuine VOLTRONIX - all of them failed within the first week of installation.One of my clients took matters in his own hands
and EASY POWER where just making excuses. He got his hands on the General Manager of VOLTRONIX which apparently sits in Australia now. They
finally got EASY POWERS's ass into gear. So I try now to buy them out from SEGEN SOLAR - there is a guarantee letter on their website. Have a look at it and let me know what you notice.
Sure I did query this .... you don't want to know the answer
Warranty Certificate - Mustek SA.pdf