Deez88

WILL BE PERSUADED FURTHER...
In other words "please note making defamatory claims against our company will be convinced further"
 
 

Hello all,
I initially posted some feedback (above) and then edited my feedback to "interesting" after I got a threatening email from them to take things further (see pic below) - read it ("persuade further" 🤐)... and then updated again with a summary after posting the below.
In summary - as it stands today (06/02), it looks like my money is gone - I have opened a criminal case of fraud against this company and reported them to their bank.
Read my experience and make your own mind up.
PS: Herewith some initial warning signs that I missed: No phone Number, no unit number shown on their address and they only accept EFT...oh and they only have 1 unit left (isn't this always the case to hook you). I also called the Infinity Business Park property administrators who did not know of this company.
Here is my experience - They are excellent responding to the chat on their website as well as by email. Thier site looks good, and their prices look even better than most (maybe this is also a warning sign) ... in short everything looks legit. You can create an account, log in and track your orders etc. In my experience, there is nothing that makes one feel there is something wrong.
After chatting to them on their website (they were very responsive) I placed my order (I have attached my chat as reference) - everything sounded great.
After I placed my order, their response was excellent, an account was created for me, I got an invoice, and I got an email advising me of EFT details - I was advised that the order is on hold until payment had been received. The email correspondence looks excellent, wording and language is good all very professional.
I paid immediately by EFT and advised them I had done so - they advised that they ship the goods once the funds reflect into their account.
all good so far .... so, I thought 😞
As my order was placed on Saturday and I belong to another Bank, I did not expect the funds to reflect on Monday, so I let Monday pass. On Tuesday morning I emailed them and asked for an update where they responded that the money had not yet reflected into their account. 
This seemed strange so I contacted my bank (Nedbank) who advised that Capitec had received the funds on Monday already and sent me a bank PoP which I then forwarded to them and asked for an update.
They responded (relatively quickly) and advised that they would send this to their admin dept to check.
then silence for the rest of the day ...
On Wednesday morning I sent a follow-up email advising that since they had received the funds on Monday, if they did not ship the goods, they need to cancel my order and refund me (by this stage I was already very anxious) 
Their response was professional ...but look at it and you will see its rubbish - I attached it below for all to see (honestly people must think everyone is stupid) - they first tell me the money was returned and shows on their bank statement...... then later they say it was a normal Capitec branch code and not a Business branch code that was used (really??) - and then tell me to ask the bank to recall it (I thought is was already returned) .... look at the feedback and make up your own mind.
It is now Thursday, and I have no goods and no money and no further feedback - the bank believes that there is little chance of recovering the funds.
Looking at the above and the pics below - will you buy from this company?
Clearly, the stupid person here is me - I just got scammed for R33k - I am beyond pissed off
 
Note: If anything changes - If I get my order or I get my money back, I will update this post... until then, the above is the current status!
 
 
 
 

This is a SCAM company/website ... read posts below - I was an idiot and got caught 🤬 (I was desperate and acted too quickly/irresponsibly after loadshedding kicked in last Friday) and ordered an additional battery for 33k (and lost the money).
Hindsight is 20/20 vision 😞
Warning signs: No phone number, no unit number on address, loads of links don't work, some content is in the wrong place, returns include gift vouchers which is not sold, only accept EFT, and if you reverse lookup the pictures, they are all generic/copied from other sites and probably more if you look closer.
I did a reverse google image lookup and found this site with the same pics: Danhofer Solar – your partner for high-quality photovoltaic systems
I have opened a case of Fraud at SAPS as well as the local banks, including their bank which is Capitec.
At this stage I am hoping I am the only chop that got caught by these SCAMMERS and want to make sure no-one else gets caught - this site needs to be shutdown, the money trail followed, and these bastards locked away for good.
Perhaps an idea is for "The Power Forum" to start a page of Solar/Power companies caught out scamming people, Companies with Poor ratings etc, as a service to its members ... just an idea 🙂
 

Hi Guys. Yes I am also very much interested in knowing the experience of others, that have purchased from Solar Mart.