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Sr609c dont trigger the heater

Rodrigo
in Starting In Solar? Feel free to introduce yourself

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Hi guys, sorry for my non technical language.

I have a sr609c witch stop working ok.

The output port does not get electricity even if the manual heater is activated.

Im from Uruguay and here are almost all scamers. I call the technicisian and they told me it was the heater itself, but I plug it directly on a plug and works ok.

I hope I can get some help, thanks guys 

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