Peter Edwards

For a few years ive successfully purcased vouchers from various Retail Stores, FNB Online and using FNB App on my phone Yet today ive tried multiple times to purchase a voucher without success. At Pick n Pay they used to key in my Meter number and my name would come up but today at Pick n Pay they could not find any of my details when they keyed in my Meter Number When trying to purchase on my FNB App or FNB Online the amount would be debited from my account and the transaction would then fail ststing Unable to connect to Service Provider as Service Provider is temporarily unavailable. Shortly thereafter the purcased amount would be credited to my account ....this happenned on numerous attempts Has anybody any ideas as to what i can do. I have logged a complaint with FNB who are investigating the matter and will revert within a few days.....In the meantime my units are about to run out. In the morning im going to Midrand City Power Depot with my meter Are there any other ideas / advice please