Andrewmuk

Hi since installation i have not seen correct discharge of batteries to load. I cannot get the installers back as most staff left and has turned to a poor company which shouldnt be trading. The batteries are fine and I tested them with servtek batteryview - they are pylontech (6) the a/can bus cable is ok tested pinout ok. Luxpower is showing error 3 and Lux in China say it seems like CT Clamp, they give me limited access to the software as I am an end user. I checked mains supply one and is ok. Has anyone had this issue and how did you resolve it, thanks # Andrew Setup 8 x 2 JA 380w, 3 x US3000C , 3 X US5000 (on of latter as master), luxpower 3600 hybrid, growatt 5000. =

I have not had correct battery discharge for over 1 year. The installer wont questions only wants money for installing. It is ERROR 3 on the Lux 3600 hybrid. Changed CAN cable pylontech to lux as have 5000 and 3000c. Lux say it is CT Clamp, 1st one on mains looks ok, 2nd to inverter from Lux is housed on + inside the isolator which seems odd. Is it likely to be this, is it possibly broken, can i move elsewhere eg on 2 string + PV lines? thanks Lux Hybrid 3600, 6.2kw JA, Growatt inv, 3 x 3000c, 3 x US5000 parallel pylontech.