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Keith Gough

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Everything posted by Keith Gough

  1. Horrible experience with Sunsynk support and warranty claim

    Keith Gough replied to Leon Pierre Susan's topic in Product Opinions & Reviews
    Generally are returned rate is extremely low. The problem is our sales, extremely high even 0.004% results in a lot of returns. As we really appreciate your support of our brand we have made a decision with all our major distributors. Any customer who has returned an inverter and it has not been repaired or looked at for over two weeks they have proof of the item being returned to our service centre our distributor will offer a brand-new replacement. subject to Ts and Cs No customer should wait more than two weeks to have an inverter, repaired or replaced. That is my commitment. Keith Gough ceo

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