Hi
Im wondering if someone can help me.
I have purchased a Sunsynk 5KW Batterie & Inverter system.
The spec sheet states its a 1C batterie yet its not discharging its full capacity a.p the spec sheet.
I double checked other systems also rated @ 1C.
What I have noticed is that the small print on all 1C rated product states that the QA testing facility tested at 0.2c and that is a significant difference.
How can I number 1 know that my warranty is actually valid? for the warranty is linked to the 0.2C testing?
Number 2 who can I contact to to actually help me?
Number 3 how do I know if this component is actually a 1C rated Batterie if its only tested @0.2c?
Why would you have 1C on your spec but your test facility can only test @ 0.2c?
Please can someone assist if possible for this makes no sense.