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Powerfool

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  2. Huawei Power M

    Powerfool replied to James Daniels's topic in Product Opinions & Reviews
    Hi there, I had M-Power installed in Feb 23. At the time IOS was not supported on the Fusion Solar app (this was not declared before purchasing) but Huawei promised it will be available soon. Therefore, since Feb I had no insight into the unit. Now the unit is giving trouble by discharging even when eskom is restored. I phoned the installer who is now refusing to have anything more to do with Huawei and says he cannot help I should speak to them. Huawei call centre says they cannot help I need to talk to the installer. The Fusion app is still not supported on IOS, although they claim it is. I can download it, but it does not work. This explains the 1 out of 10 rating... This is a mess, and a great product is being screwed by Huawei South Africa after sales service. I now have to manually switch the system off and on between loadshedding. I recommend not to purchase Huawei.

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