Jonno41

Hi all Had a solar geyser system originally installed on the flatlet connected to the house but the geyser had burst and replaced in 2022, It has now stopped circulating through the solar circulating pump so we had contacted our insurance to see about a claim and they sent out solar company to asses claim was denied due to the following This is their findings: a. Pump failure due to incorrect installation (original geyser was fitted horizontally with the 24v pump below the water line but new geyser fitted vertically with old pump on top b. Geyserwise Temp probe to panel not connected to panel. c. No 12v Battery backup d. No non return valve e. Pump connection at the Geyserwise Delta T box dysfunctional --tbc Does this assessment seem accurate that the pump was incorrectly installed etc and should the installer be liable for repairs ? Thank You