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Issue with Pylontech US2000

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Hi
i bought 2  battery Pylontech US2000   and I have the following problem:
Master battery is connected the BMS from the Hybrid Solar Inverter  HSI5500.
I connected a serial  to the battery.
So far it has worked ok, but when reading the battery information the error appeared: Base State: SysError
I do the readings on the series and I receive as follows:
 
data 1
@
Item Index: 1140 Time: 21-11-03 08:49:40
Voltage: 47140 mV
Current: 0 mA
Temperature: 20000 mC
Percent: 6%
Total Coulomb: 50000 mAH
Max Voltage: 54000 mV
Base State: SysError
Volt. State: Normal
Curr. State: Normal
Temp. State: Normal
Coul. Status: Low
Power Events: 0x10000000 SYSERR
Bat Events: 0x0
Bat Protect ENA: BOV BHV BLV BUV BSLP CBOT CBHT CBLT CBUT DBOT DBHT DBLT DBUT
Pwr Protect ENA: POV PHV PLV PUV PSLP POT PHT PLT PUT COC2 COC COCA DOCA DOC DOC2 SC LCOUL System Fault: 0x200
 

Battery  Volt     Curr     Tempr    Base State   Volt. State  Curr. State  Temp. State  Coulomb    
0        3143     0        18000    Idle         Normal       Normal       Normal       6%
1        3140     0  "     18000    Idle         Normal       Normal       Normal       6%
2        3143     0        18000    Idle         Normal       Normal       Normal       6%
3        3145     0        18000    Idle         Normal       Normal       Normal       6%
4        3144     0        18000    Idle         Normal       Normal       Normal       6%
5        3146     0        18000    Idle         Normal       Normal       Normal       6%
6        3150     0        18000    Idle         Normal       Normal       Normal       7%

7        3139     0        18000    Idle         Normal       Normal       Normal       6%
8        3142     0        18000    Idle         Normal       Normal       Normal       6%
9        3146     0        18000    Idle         Normal       Normal       Normal       6%
10       3138     0        18000    Idle         Normal       Normal       Normal       6%
11       3140     0        18000    Idle         Normal       Normal       Normal       6%
12       3148     0        18000    Idle         Normal       Normal       Normal       6%
13       3137     0        18000    Idle         Normal       Normal       Normal       6%
14       3139     0        18000    Idle         Normal       Normal       Normal       6%
Command completed successfully
 
bat 1
@
Battery  Volt     Curr     Tempr    Base State   Volt. State  Curr. State  Temp. State  Coulomb    
0        3332     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
1        3333     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
2        3333     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
3        3331     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
4        3332     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
5        3333     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
6        3332     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
7        3331     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
8        3330     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
9        3330     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
10       3331     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH      
11       3330     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
12       3330     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
13       3329     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
14       3330     3941     20000    Charge       Normal       Normal       Normal        44%      21845 mAH
Command completed successfully
 
 
How do I solve the problem?
 
Best regards
Mihai C

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