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Sunsynk 8.8kw - losing ac feed values

Anthony H
in Inverters

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Hi. I have the Sunsynk 8.8kw inverter and 2 x Hubble 5.2 batteries. The system is working perfectly. I do however have one problem. Sometimes I lose the feed to the AC load values. It reads zero on the dials and on the app  but in fact on the system flow chart you can see its 950w (or whatever). Any ideas what we are doing wrong. I don't believe it's a wifi issue as other feeds are coming through to my app. 

IMG-20230221-WA0092.jpeg

Screenshot_20230221-191743_Gallery.jpg

Edited by Anthony H
Wanted to add more

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