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Cfe 5100s lithium battery

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Hi, am struggling with Cfe 5100s battery, it does not want to communicate with the inverter GROWATT. It shows flashing battery which mean it might be low or the inverter doesn't see the battery. The dip switch are set to default as advice and on the inverter battery selection is set to LO1 005. 

How do I get this sorted out

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