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Sunsynk coms error


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Good day. We have a brand new Sunsynk inverter. Out of the box it gave problems. First was random auto restart during loadshedding. Then another time it failed to connect to the grid after power returned after loadshedding. The green On Off cogwheel in the top left corner of the home screen flashed a red Coms warning but no F errors occurred. My question: what does it mean if the green On cogwheel on the home screen change to flashing red coms in the cogwheel? 

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