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Sunsynk Data Logger

Sven Potgieter
in Inverters

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Greetings

I am currently sittting with a slight issue.  I installed a 8kW Sunynk Inverter about 2 weeks ago. I had created the plant and linked the data logger with the client's WIFI. Everything was running smoothly and I could monitor the data remotely. Then the app updated and I had to relogin. Ever since then I can't  see the plant anymore and I spoke with Sunsynk and they say that the Data logger is offline ( whereas it is clearly online)

Is there a way I can reset the Data Logger and try and reintergrate it again ?

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