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Great local support for ITS Heat Pump

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So not a good 2 weeks for me after my ITS 4.7kW heat pump suddenly started to play up after 15 yrs of excellent service. It started normally and then after 3 minute when the compressor started the power shot up to 3kW from the normal 1.5kW when heating.

I phoned technical support in CoCT and what a pleasure to get the correct diagnoses of the 1st item to check. Stephan a major thank you and also great that you put me in touch with Willem in Centurion. He confirmed he also thinks it could be the capacitor. 

It is also great to have heard that the heat pump could be checked over for a low 3 digit fee if it wasn't the capacitor as 15 yrs is already a very long time to be working nearly every day. It wasn't a great time for 2 weeks using 2-3 times more power to heat water than via an element vs the heat pump.

Well what a happy ending after parting with R70 and fitting the new capacitor and it is literally pumping as good as before.

A major +1 for ITS.

Good to hear of people that are still prepared to help.
Glad you got it sorted at a bargain price.
May it run another 15 years, and get yourself another capacitor spare, just in case 😅

  • Author
19 minutes ago, zsde said:

Good to hear of people that are still prepared to help.
Glad you got it sorted at a bargain price.
May it run another 15 years, and get yourself another capacitor spare, just in case 😅

😂😂😂😂I would buy ten if it can be extended for 5 more years. 

Edited by Scorp007

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