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Solarwize 24V 120aH lithium battery

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Good day all

I have a problem withe my solarwize 24V 120aH lithium battery, the SOC keeps on dropping but the battery is fully charged acording to the voltage

If I connect the rs232 cable and use the software I can update the SOC on the software back to 100% but if drops down again

It is about 1% every 2 days

Is there any one with this problem or any one that can help with this

Thanks

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