Hi Guys, this might sound silly, Im new to the solar industry. Just recently got my setup. I have a Synapse 5Kv inverter and a US3000c Inverter. Everything is working great. I have downloaded the MultuSIBcontrol software. This is where my issue comes in. What cable do you use to connect between the inverter and computer, I have seen the cable for the battery in some earlier posts. When I use the normal usb cable connected into the small hole, with the small connector, the one used for cell phones. My laptop says it doesn't recognise the device, or device does not work. Am I using the right cable or what am i doing wrong. Please can someone help me. Thanks