Total Noob here but I thought I'd ask since I have 3 electricians who can't agree.
We installed a Mecer sol-i-ax-5m4 with a mecer 4.8 battery but since inception it's been dropping power. No alarms. Just frequent cuts.
Here's what I can tell you
No pattern to power cuts.
No alarms or alerts.
Cuts last about 15 seconds.
Setup is USB but this happens on all configs.
Up/down arrows are inverted on the lcd panel.
Sn sticker is a mismatch with the actual wifi serial number.
Fans are loud.
It's been two weeks of fiddling and calling tech support. Still rand9m power cuts.
I'm at wits end.
The technical support team confirm they've never seen behavior like this even after all the settings and tests.
This leads me to belive its a faulty unit.
Your thoughts?
Parow/cpt
K.
(Setup is purely utility>batt>wall socket) no solar yet.