Sarie

Hi, I need some advice please: A Goodwe inverter was installed when we build our house in November 2019. This year we started to have trouble as the batteries did not charge out of Eskom when there was not enough UV to charge the batteries out of the solar panels. The installer made a few changes. Shortly after he made changes and a software update three of our fridges and two automatic gate motors were damaged. Seems like the transformers and fridge compressors failed. These equipment are on the inverter output as part of the installation. Needless to say, after repairs to the garage doors it happens again and again, even after we put in spike prevention plugs. The installer and Goodwe support does not seem to know what the problem is. Is there someone else that have the same problems and know if there is a solution? This is getting really frustrating as we have no answer after two weeks.

Hi we are experiencing the exact same problem. We had 3 fridges and two automatic gate motors damaged. The appliances damaged are on the inverter output as part of our original installation. We repaired the automatic gate motors but 3 days later the exact same thing happened, even after we put in spike prevention plugs. To our frustration the installer or Goodwe support does not seem to know what the problem is. Did you find a solution for your problem? Would appreciate if you could tell us if you found a solution for the problem and what the solution was.