I sent the unit back to the supplier and they said it is working correctly. I note that the Tomzn is marked PV/Inverter and City Power.
It has to have the Inverter supply permanently present to function. In some ways this might be suitable, but it does not suit my application. Scenario: Inverter and City Power present, using City Power. City Power fails and the unit switches to inverter. Inverter runs out of power. No power Output. City Power returns and the unit does not switch back to City Power. If you are at the unit you can manually switch it back to City Power.
Hope this helps to clarify the functioning of the unit.