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PieterO

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  1. Thanks
    Nope no Version on the App.  Best is to speak to Technical Support and ask them to update the BMS to cycle between 100% - 95% SoC.  Or maybe the new Batteries coming in will be updated already.
  2. Thanks
    Hi All, yes same with mine, they did update the BMS on my 2 CFE5100 s and now it cycles between 100% and 95%. This is not ideal as the other Makes of Batteries stays at 100% and almost always when the sun set, I start my battery with 95% SoC.  The CFE Technical team says it's an Inverter issue... Thus, I am working with Sunsynk/Dye Technical to see if they can resolve this for us. 
     
  3. Thanks
    Finally got the BMS app to work again iOS.  Had to re-register my account and could then re bind my batteries.  So all working again.  However, technical support for these batteries is disappointing. 
  4. Thanks
    @MeepMoopgood point. Thanks. Also get Adeline +86 183 0301 4060 to add you to the Tech support whatsapp group from China. They are slow to respond, but eventually they help. They might see the need for better support if more people harass them
  5. Thanks
    @Jeandre Dup have you been added to a Tech Support Whatsapp group? You can contact Andeline @ +86 183 0301 4060 she can add you to a tech support group that should be able to assist you.  

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