Hec

Hey all. This is the weirdest issue but maybe someone will know what the fault could be. Whenever there is loadshedding or Eskom is down, my 8kW Sunsynk inverter starts exporting to Eskom. My settings on the Sunsynk is set to NOT export. However, when the power is down, I see an ‘appliance’ pulling 8kW+ on my inverter (picture attached). The inverter then stops to work because there is a load overload and the battery power kicks out. The reason it seems to be an appliance is because it is being consumed via the UPS output channel (image attached below when this happens). So how do I know it is Eskom and not an appliance? I turned all appliances off and the problem still remained. Only when I shut off the switch that goes to Eskom (outside my house) the constant pull of 8kW+ went away. So when we have power outages, all my battery power is pulled to Eskom! Unless I cut the Eskom switch outside my house. Once the switch to Eskom is cut - I can operate my home from the battery and there is no ‘8KW+ appliance’ trying to pull all my battery power. Anybody have an idea what this could be? My electrician recently did some rewiring in my house when we built the new garage and the problem has been occurring since then. My electrician says it is a faulty inverter and needs to be sent in. Is this the most likely problem? From the screen it seems like a wiring issue. Thanks in advance!!! Hector

OK I think what is happening is that my geysers should be connected to the AUX output, and the rest off the essentials in the home should be connected as per normal. But that maybe everything is connected to AUX output. Is it a good solution to connect geysers to AUX output? I have lowered the AUX output ON battery setting to see if the problem might go away. Either way it sounds like my setup was done wrong.

Hi Forum, I have a Sunsynk 8KW inverter, 10KWh Freedom Won batteries and solar panels setup. However, during these loadshedding times, my battery is often fully charged but power is not put through to our home. We often sit with a 99% charged battery but all power being down. I have tried to follow battery setup tutorials for Sunsynk etc. but I do not know how to get the power on and avoid this issue. It also sometime seem to work and sometimes not. My first question is, is this a known problem if my settings are wrong and that power does not get used from the batteries? Second question is, can I somehow turn the power on to run through the batteries whenever this happens? I have tried turning everything off and on to no avail. Regards Hector