Hi mihaigsm2003,
Thanks for your response we have connected the inverter via the ima box and have contacted Imeon and they have agreed to do a software update. We are not able to connect to monitoring as we never received a sign in but hoping that they are able to connect and the update resolves the issue.
Imeon inverter 3.6 not charging pylontech batteries any more. Any installer able to assist - we have a spare inverter which we could replace the working inverter with but need someone who is able to program the Imeon.