Hi all,
we are a small group of colleagues in Germany using Axpert MKS4 5,6kw in 3phase configuration to power our homes.
Recently we had an issue with one of our setups.
Two out of three inverters lost their programming/configuration after they have been powered of for few days.
We use the OTG function to re-write the internal parameters with text file from USB stick.
System was now working for several month without issue.
After shutdown of around two weeks, two out of three inverters lost their configuration. They start up in single phase mode without recognizing that they are in parallel configuration, connected via parallel cards.
Also the other parameters for e.g. battery settings,... are lost. Seems it has been somehow been reset to "default".
The setup menu can´t be entered anymore via touch buttons on the display.
Does anybody had same issue and maybe an explanation what goes wrong?
Thanks in advance for your support.
BR,
Macrom