JasonV

Hi Sunil, My freedom won lite 5/4 started to trip randomly after a few years with no issues whatsoever with the victron inverter showing low voltage error and the battery sometimes taking a few reset attempts to switch back on. It would happen at all levels of charge and in most of these instances drop charge drastically - anywhere from 40 to 80 percent of charge just randomly disappearing. Despite installer troubleshooting and freedom one tech doing a number of remote log-in support sessions, including reconfiguring the battery, nothing improved. Ultimately the battery had to be returned to freedom won for full diagnostics which found a faulty BMS and the majority of battery cells also faulty. They essentially took the best part of a month to diagnose and then rebuild the battery with new components before returning. After the months of trying to troubleshoot and the frustration of the battery unreliability I wished I had just taken it back to freedom won at the start of the issues.