Bill Gibbens

The two Luxpower SNA 5000’s sent back to Luxpower. Returned 3 days later with one unit replaced by a refurbished unit. Worked for a week before the refurbished packed up. Both units being sent back for the third time. The inverters were installed during October last year so only 13 months old.

Yes. Two SNA 5000’s. Was also told that moisture was the problem. When the problem started both units were sent to Luxpower and they solved the problem. However only worked for a month before returning. Spoke to an electrical engineer about the moisture problem and he thinks the unit should be hot enough to drive out moisture.

Two Luxpower inverters in parallel. Initially one showed error 29 ( EPS voltage to high ). Shut down and restarted the system. Error then changed to the second inverter while the inverter with the initial error returned to normal. Any ideas ?

Also have 2 SNA 5000 Luxpower inverters in parallel. Problem started with a communications error message. Sent the inverter to Luxpower for repairs. They informed me that there was moisture damage ( unit is 10 months old) were very helpful , cleaned the unit and returned it. That solved the communications error but l now have a Bus voltage high error ( EO 19 ). Problems all on the one inverter. My installer now informs me that this unit should not be used within 30 kms of the coast. If this is the case Luxpower should be aware of it and disclose it prior to sales. Makes no sense to me as l have a 5 year old Mecer in the same garage which works perfectly. The second inverter still works perfectly. My installer has also advised me to replace the SNA model with the XP which has a IP 65 rating.