jethro

Got the batteries back with the new bms and clients waited 2hrs for the upgrade!!! Fitted them , no difference. Took a video and sent it to them , client still without power

It would be great if I could discuss it with the original supplier but it has been an uphill battle as they don't appear to have any technical knowhow.As I am typing this the client has called and the batteries are being upgraded at present by the agents who also concur the supplier is totally out of line so I am pretty sure the supplier hasn't heard the last of this, but it does emphasize that you have to have a supplier with integrity and a product that has back up, just got to hope that when I get the batteries back they haven't bricked any of them

just thought this might be interesting, bought 8x 48074h pylontech batteries, pulontech sc1000 bms and inverter about 9mths ago from a big supplier in Cape Town, recently the bms packed up and while it is away for repairs I bought another sc1000 from a different supplier which had an upgraded chip set, I sent the batteries in to have the firmware upgraded and was refused by the company because I didn't buy the bms from them, I think it is pretty disgusting but maybe I am out of line?

Hi, I have 8x48074h pylontechs and have just put on a new SC1000 bms, I am pretty sure it is chipped with newer firmware than the batteries which are 2yrs old. It will start and then solid red light, I can blackstart it and it will run perfectly for the allotted 10min then drop the relay, has anyone had any experience of this or know anyone in Capetown or George that can assist please