Nayna
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Nayna reacted to BenS in Assistance Sunsynk fault codesGot the following response from Sunsynk support:
"We have an issue at the moment with fault codes being thrown up on Sunsynk Connect but not actually on the inverter. Please check if these codes are real (on the inverter), and if so let me know asap so that we can investigate further. If not, please bear with us whilst we fix this issue."
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Nayna reacted to abd7 in Assistance Sunsynk fault codeshttps://qr.link/axDgdR?mc_cid=c25e6597b5&mc_eid=971d02610e
This is a solar Europe community with a few groups under it. I find this better than individual groups. Deye / SunSynk employees are in the groups to respond to queries and do firmware updates if need be.
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Nayna reacted to abd7 in Assistance Sunsynk fault codesThe whatsapp support groups are also filled with people who experienced these errors. Seems like an app error.
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Nayna reacted to BenS in Assistance Sunsynk fault codesJust now for the first time since my inverter was installed last year, I also received 4 fault codes directly after one another in the seq below:
F57 - AC_BackFeed_Fault F54 - AC_C_InductCurr_DcHigh_Fault F52 - AC_A_InductCurr_DcHigh_Fault F51 - Battery_TempHigh Now all is normal. Battery temp @ 15C
Anyone experienced this before or know what the combination of codes could indicate?