ffiredup

I don't know what's going on with City Power, and that's an indirect quote from CoJ agent! I have unregistered solar and my prepaid meter was irregularly removed 4mo ago, no notice, no doc's nothing.. account converted to postpaid just like that... CP agents very dismissive, anecdotally reason for my treatment is I wadnt buying enough units or frequently enough.. said there was a policy doc on this but they couldn't produce it and nothing on their website either, just pure lies!! Anyway loaded units gone/stolen, and now 10x escalated estimate charges being billed, multiple complaints/disputes with no progress and now pre termination notice forcing to pay unjustfiable billing. Planning genny for off grid but risk of no recovery of losses, will have to take it on the chin and try cut my losses