Ayesha

I have a 5kva growatt inverter running well for the 16 months. for the last 2 weeks we were getting an error 56 on the inverter when we reset (power down and power up) the inverter the error clears and everything works again. Today we got the error 56 code again i reset the inverter and it started working but i have a flashing warning light on setting 19. The inverter is using the grid and solar at the moment it is not even picking up the battery. I checked on the shinephone app and it looks like the battery depleted as according to the App it is sitting at 10%. Is there a way to check the battery and what percentage charge it has left and how do we get the battery recharged externally? or is there a company that offers this service. Please help

Thank you so much I have changed the settings and the system is working no more errors, switching over to Solar automatically. We are so happy to see it working automatically. Thank you to everyone that assisted me. I have gained alot of knowledge on how this works. We plan on expanding by adding more solar panels hopefully by next month.

Hi, We have changed all the light fittings to LED, Gas stove and Solar Geyser. According to the App we are pulling between 400 - 700W at most so the Panels should be enough. We are planning to increase the solar panels by another 6 x 410 W Canadian Panels by December and adding another battery. We cut the power to the inverter and re-started it back up again it worked the error cleared. But we noticed that some of the settings were reverted to the default. We have not had alot of sunlight this week but since this change the inverter has not errored out. Waiting for enough sunlight to see if the inverter will cutover automitically at the moment solar is charging the battery by the little it is producing, once the battery is charged the house is running on battery for some time and then back to Utility We now realised that the installer did not connect the Battery and Inverter to use the batteries BMS system. We are trying to get a RJ45 cable done for us in order for us to use the batteries BMS system as the cable did not come in the box with the battery. Can you help me with setting 19 Bulk Charging Voltage currently set at 54.6v ,setting 20 Floating Charging Voltage currently at the default of 54v and 21 Low DC cut-off voltage, it is currently that the default of 42v . I have a 48v, 120Ah, 5.8 Kva Lithium Battery. What should this be set at. Regards Ayesha

Hi, I am new to the Solar world and need help. I recently purchased a system with 6 x 410 Watt Canadian Panels, 5Kva High Voltage Growatt Inverter and a 5.8 Solarwise Lithium Battery. I have had endless issues with the install and now the installers don't want to help (full Payment was made). The first day of the install everything was running fine until the morning (it has been 10 days since the install with no help from the installer). Then the system did not cutover to solar automatically without me having to trip the switch forcing it to Solar and now this morning everything stopped working the inverter went into Error 56 and we don't know how to reset/fix it.Called the installer, told not his problem. We have now bypassed the Inverter and running only from Eskom. According to the manual Error 56 states that the battery connection in open. Hubby checked the wiring and everything look fine. The 013- setting was changed to 53V day before yesterday to check if the system will do cutover to Solar automatically (recommended by someone on another forum), Hubby was monitoring via the ShinePhone App yesterday and the battery was running down to 10% We got scared and thought that maybe that setting was going to run the battery to 0% so we changed it back to 54V yesterday evening . The last 3 days in JHB were very overcast and we were running only on Eskom, Inverter was not in error mode all this time. We started getting sun this morning but we did not manually cutover to the Solar we left it to run from the Grid. (Not sure if the fact that we did not have sun for a while contributed to the issue). We have switched tripped the power going to the inverter from the house and then switched off the inverter and batteyr and switched it back on again but the error is still there. The inverter did not fully switch off as the LCD was still showing us the power it was getting from the Panels and Battery. The power button on the inverter is currently off and i have attached what it is displaying in this state. The settings on the inverter currently is as follows 001- SBU 005 - LI 012 - 46V 013 - 54V 014 - CSO 019 - 54V 020 - 54V 021 - 45,5V We don't know what to do. If anyone can help us...not sure if we can try something or I need to get another installer to come out and assist with the settings. Right now my Solar and Battery is sitting idle. We have spent alot of money on this and it took us 3 years to finally take the plunge (getting into Credit Card debt 😞 ) used the installers that the company we bought the product from forced us to (we were told that if we don't use their installers they cannot guarantee the products for us) and to be treated like this is heartbreaking. I will really appreciate any help... Thank you