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Help Needed - 3 Gang Smart Switch

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Hi All,

 

So I need some help. I have a surface mounted 3 gang light switch on my patio which controls my braai light and 2 outdoor spotlights. I just replaced the switch with a 3 gang smart switch. Here is where the problem comes in, gang 2 and gang 3(lights) will only turn on if gang 1 is on. There are 4 neutrals in total which I grouped together with a single wire into the neutral in on the switch (not sure if this is part of the issue?) Any help on how to resolve this so that they all operate independently? Thanks in advance.

1 hour ago, ZCS said:

Any help on how to resolve this so that they all operate independently?

We probably will need more details on your 3-gang smart switch. What brand? Exact model?

I have a bunch of Sonoff T0 smart wall switches with a few of them also in 3-gang. I can completely independently switch each gang.

I have to admit though that I cannot remember how many neutrals I have...

On 2022/11/08 at 11:26 AM, ZCS said:

Hi All,

 

So I need some help. I have a surface mounted 3 gang light switch on my patio which controls my braai light and 2 outdoor spotlights. I just replaced the switch with a 3 gang smart switch. Here is where the problem comes in, gang 2 and gang 3(lights) will only turn on if gang 1 is on. There are 4 neutrals in total which I grouped together with a single wire into the neutral in on the switch (not sure if this is part of the issue?) Any help on how to resolve this so that they all operate independently? Thanks in advance.

Hi 

I am very happy to help, it would be much easier if you just give me a call on 0823793860 and just reference the Power Forum

Aleks

  • Author
25 minutes ago, Sonoff Africa said:

Hi 

I am very happy to help, it would be much easier if you just give me a call on 0823793860 and just reference the Power Forum

Aleks

Thanks @Sonoff Africa. I got it sorted. much appreciated.

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