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Sunsynk not going to Normal

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Hello :)

i am learning a lot with this Sunsynk 5kw when the battery always dies...

it was able to charge when the grid came back but then I noticed it was not showing me load. Then laid shedding hit and then no power but the battery is full.

how do I get it to now inverter and do it's thing. Restarted 5 times and nothing but it is powered on as it knows the battery is there but it is not inverting.

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