Hi to all. I need some advice please. I have a Sunsynk 12kw x 2 3 phase parallel hybrid system with 40 Ja Solar 540w panels and a freedom won battery installed in October 2021. Has been running well until recently when I noticed that production drops randomly to around half of what is expected for that time of day. As an example, last week on a clear day it went suddenly from 13000w to 6001W. Around 10 minutes later it went back up. Todays graph looks even worse with multiple ups and downs. his was today. Everytime consumption goes up production drops significantly. We had full sun today and not a cloud in sight. I checked the inverters. Internal fans were working and the units were not hot. Any thoughts?Solar panels were cleaned 5 days prior and firmware was reinstalled as per advice of my installer. Any ideas as to what else might be at fault?
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Hi to all. I need some advice please. I have a Sunsynk 12kw x 2 3 phase parallel hybrid system with 40 Ja Solar 540w panels and a freedom won battery installed in October 2021. Has been running well until recently when I noticed that production drops randomly to around half of what is expected for that time of day. As an example, last week on a clear day it went suddenly from 13000w to 6001W. Around 10 minutes later it went back up. Todays graph looks even worse with multiple ups and downs. his was today. Everytime consumption goes up production drops significantly. We had full sun today and not a cloud in sight. I checked the inverters. Internal fans were working and the units were not hot. Any thoughts?Solar panels were cleaned 5 days prior and firmware was reinstalled as per advice of my installer. Any ideas as to what else might be at fault?
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