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Pylontech woes

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Hi all, and hello from derbyshire, i ve got 3 of us3000c, all been running fine for about 3 months now nothing, I can connect with cerbo and see the batteries but there is no output and i cant charge them, they were connected to a multiplus and dvcc was enabled although th echarging voltage was reduced as specified by victron, ive been in coms with pylontech and they are going to collect on monday

 

before they do collect i though it best to install batteryview and get what reports i can get, so whats the best report to try to identify the issue - i guess its the event report

also is there an admin password for batteryview, i can connect and can run the report but wondering if i can do anything else by logging in 

 

symptoms are, 

battery boots and the run light is blinking

cant charge

cant discharge

no red light

 

i guess its the bms

 

all the best 

 

 

cerbo.JPG

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