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Negative load reading on Deye 12kw single phase

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Hi All

Just upgraded my system to a 12kw Deye and 32Kwh of batteries. All circuits are functioning correctly however, there is a negative value on the "load" circuit. There shouldn't be anything connected here as the circuits were simply moved over from the old installation All circuits should be on the "UPS-Load". The "Smart Load" is only the pool pump, this appears to function correctly and only switches on when the battery reaches a certain SoC.

Ovens/Stoves/Geysers are all on separate phases. The house install is 3 phase, but only 1 phase has the inverter/solar installed.

Please let me know if the electrician has got something wrong when moving over the circuits or if this is the usual reporting. On the previous setup (Sunsynk 5kw) there was never a negative "load" value. screenshot from the app attached.

thanks in advance.

WhatsApp Image 2026-07-09 at 15.51.03.jpeg

12 minutes ago, TheGhid said:

Hi All

Just upgraded my system to a 12kw Deye and 32Kwh of batteries. All circuits are functioning correctly however, there is a negative value on the "load" circuit. There shouldn't be anything connected here as the circuits were simply moved over from the old installation All circuits should be on the "UPS-Load". The "Smart Load" is only the pool pump, this appears to function correctly and only switches on when the battery reaches a certain SoC.

Ovens/Stoves/Geysers are all on separate phases. The house install is 3 phase, but only 1 phase has the inverter/solar installed.

Please let me know if the electrician has got something wrong when moving over the circuits or if this is the usual reporting. On the previous setup (Sunsynk 5kw) there was never a negative "load" value. screenshot from the app attached.

thanks in advance.

WhatsApp Image 2026-07-09 at 15.51.03.jpeg

Negative load would in most if not all cases refer to a CT that is connected the wrong way round. Arrow must point to inverter.

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