9 hours ago9 hr Hi all, Looking for pointers to inverter repair specialists in Cape Town area.Victron is (as far as I can research) not well known for there after services, and in my view IBC solar is just a non-responsive.I recently had 1 inverter replaced because of a blown up mother board, but then, when connecting that back to the other 2 (3 phase system) the comms ports did not work.When I send that back to IBC solar they responded with this as part of a response."There is moisture ingress in several area of the products which has led to the product not being tested properly due to the possible damage that can happen". Trying to understand that is difficult, since they now write off two relatively expensive Mk2 5Kw Inverters without testing it. The inverters are still working, but you just cannot communicate with them through the LAN port. Somehow they could not dry the moisture in a controller environment and plug in a network cable to test? Makes no sense.This is a frustrating process. So I'm asking for pointers to anyone repair business that can actually connect this inverter and test it? Is IBC really the only suppliers and service company for Victron?The two inverters are: Multiplus-II 48/5000/70-50. 230VSerial Number (SN): HQ2041KEICNPart Number (PN): PMP482505010Hardware Revision: hw rev 07Serial Number (SN): HQ2041JKMNXPart Number (PN): PMP482505010Hardware Revision: hw rev 07Any pointers could help please.ThxGerhard Edited 8 hours ago8 hr by GerhardPret Clarity on area
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