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Growatt SPH6000 cuts out

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Has anyone any idea why my new (July 2020) Growatt inverter cuts out for periods up to an hour - see screenshot below.  I don't yet have a battery attached (ordered from China - 2 months delay.  My installer has set grid voltage high at 270v and low at 160 to cope with my well compressor's initial high demand.  Grid voltage varies between 200 and 217 usually.

Question 2.  Even when set Export to zero, some power is exported through my old meter.  Even though the disk spins backwards, the figures increase, so I am actually having to pay for power exported.  What to do?!!  Are we missing something?

image.thumb.png.16a78b567c6969817066591e2e9ebf6e.png

  • 3 weeks later...

Hello Chris

i have the same model but the sph3000.

i had make a post with my issues and somes are the same that you have

Do you have already batteries?
Can you talk about your configuration?

  • 3 years later...

We have a 6500 sph growatt hybrid inverter with 3x 6.5 kwh lithium batteries attached for storage and emergency back up supply.
So my question is does  anyone know why during high solar input periods usually when my batteries are already full or near full.  I get blips in the power supply. It turns of my internet router  tv and hifi system and we see a flicker if our  lights are on so I’m thinking even with the mains stable that my inverter is causing spikes or surges. I do have a ats switch fitted to allow emergency back up power when the grid goes down. Which it does up here in north east Scotland especially in the winter.  I have near maximum string  voltage/current inputs with a potential 4000w on one string and 3200w on the other so near maxed out  but as we all know they never really achieve panel theoretical maximums   So we have 10 x 410w on one string and 8  410w Panels  on the second string so  a combined solar input wattage of  7300. But we have never seen more than 6500w  instantaneous generation even in a perfect Sumer day so well below the allowable 8000w theoretical max with 500v dc per string. 
any help

ir advice would be very very welcome as this is not only bad for our sensitive electronics but really annoying especially when my wife is online in meetings working from home and a full bt router boot up takes several minutes and these interruptions can be as often as every 5 unites when it’s having one of its bad days.  Usually only a few times a day though 

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