mb2155 Posted September 25, 2020 Share Posted September 25, 2020 We are an independent solar company installing a battery retrofit on an existing PV system. The PV system was installed by a different company a few years back. They are a sunpower dealer and we are not. The existing system includes two Sunpower (SMA) inverters: SPR3000M and SPR 6000M. We are installing one new SMA S.B. 5.0 inverter with an SMA ABU and an LG CHEM RESU10H battery meant to be compatible with SMA. The first issue we have is to get the older sunpower inverters to communicate with the new SMA unit/LG battery. The second issue we have is that apparently, when the grid goes down and the battery shifts to back-up mode and the SBS loses contact with the PV system, effectively shutting down the PV as a power source for loads and recharging. We've reached out to Sunpower and SMA and both have given us very little help. Our thought is we can't be the first installer to have come across this issue. Is there anyone else that has experienced one or both of these issues and what did you do to resolve it? We would appreciate any insight! Quote Link to comment Share on other sites More sharing options...
Gatvol Posted October 2, 2020 Share Posted October 2, 2020 Contact Kalo Yan from SolarMD they are battery manufacturers in SA . Kalo is very knowledgeable with SMA products and is always willing to help ! ...our SMA member is always out of town .... maybe out of country . Problem is that SMA has long survival rate ...most of the installers were still in school when that system was installed...when you get them working you forget you have them Quote Link to comment Share on other sites More sharing options...
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