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VRM REMOTE CONSOLE

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image.png.0b78f5d027f62f8e6bcb06fbce005ea8.pngHi team, what could be the problem .The dashboard,Advanced settings etc all are accessible but failing to connet or access Remote console.

  • Author
10 minutes ago, Brani said:

Check on your device if VRM online portal in settings show any errors. 

No errors

 

  • Author
1 minute ago, Brani said:

Two way communication enabled? Ethernet and or Wi-Fi set correct?

 

two way enabled ! on ethernet!

 

  • Author
5 minutes ago, Brani said:

I had a similar issue where my Ethernet IP address got set to manual instead of automatic. 
also check under general that your access rights are user and installer.

maybe try to reboot the device. Which GX device are you using?

Access rights :User and Installer, 

I have tried to reboot but nothing is changing

I am using CCGX ,I have updated the firmware to v2.60

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