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Replace CCGX in VRM


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Hi All,

Weather intervention blew Ethernet Port on my CCGX. Have installed new one, firmware updated, all configs done.

Linked new CCGX in VRM under my account and went thru the sequence of replacing CCGX on my existing installation, rebooted CCGX etc - doesn’t seem to have worked

New install hasn’t been linked to my old installation and all updates are only showing on the new install, no historical data.

The VRM id on my old install looks “odd” in that it has additional explanatory text…?
“fxxxxxxxxxxxx - USEDASREPLACEMENT”

Anyone have any insights


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