Sholling

Just found something interesting. On SOLARMAN Smart app and on webpage set as UTC+2 Harare, Pretoria. On the Deye Cloud app on the overview screen it also showed UTC+2. However if I checked the plant info in the Deye Cloud app it showed UTC +3 Cairo. Edited this to UTC +2 as well. time sync still kicked it out so have switched that off again

Thanks Deeos That did the trick, albeit frustrating that one needs to switch time sync off. No doubt will need to check it every now and then. Still odd that although the router is on GMT +2 and time is correct as DST is not active, somewhere in the solution it picks up the cities from the router and makes it +3 even though in Solarman it is set to UTC+2 Harare,Pretoria. Definitely the issue, as Egypt have only re-introduced DST this year on 28 April

Although having said that, the actual inverter keeps jumping forward an hour even though I keep correcting it. Have switched the Time Syncs off to see if it will stay correct. I think you onto something there though. Cairo has implemented DST again, so although they are registered in timezone GMT +2, they actually have moved to GMT +3 as at 28 April. My router is set to GMT+2 only one option Shows the correct time Solarman is set to UTC +2

My time zones are the same, still not resolved

Have you had any luck/feedback from Deye. They usually respond quickly but I’ve received no response from them via numerous channels

Looking at it more closely, on the day (today) the numbers are correct, but tomorrow they will display some stupid value. And yes, for all parameters

Experiencing the same since the change

Seems with the server maintenance on the forum the previous responses got wiped. While I haven’t resolved the problem, Eskom has restored our sub that went boom but now I’m getting a grid phase error W3

I have a 3 Phase 12 KVA Deye Hybrid inverter installed, Model SUN-12K-SG04LP3-EU with Racpower BN52V-100-5.2k BP batteries The system works fine when the grid is available or for short periods when the grid is offline. However, when the grid is unavailable for a number of days and the batteries drain, the inverter is not using any available PV unless I switch the load off. With the load on, the inverter just continues to drain the batteries to shutdown and PV shows 0W. As soon as I switch the load off, the inverter starts charging the batteries from the available PV. In other words I’m unable to run any load devices while charging the system at the same time. An hour ago with all the loads switched off I was getting 5.5kW PV which was charging the batteries (30% SOC). As soon as the load was switched on the PV dropped to 0kW and the batteries power the load and discharges.